CanPlay Casino - Customer Support

The online casino offers a really solid customer support system that’s intuitive and genuinely helpful. Clicking through to the FAQ section, customers can type their query into a search bar, which will then pull up relevant answers. Responses can be rated as to their usefulness and are updated by the CanPlay team on a regular basis.

However, if you’re after more immediate assistance then zip straight over to Live Chat where the CanPlay team is available to help you immediately. Alternatively you can submit a confidential question through their online form, where you’ll receive a reply by email.

Canplay CasinoLogin has its own FAQ section that attempts to answer a few questions that people have from time to time. However, the issues listed are very few and have mostly general answers, which of course don’t really apply to each specific situation. If these FAQs weren’t able to help a particular gambler, there is always the possibility to post the question in a public forum, where answers are also displayed publicly. This is a highly transparent feature that is not seen everywhere, which speaks pretty good about how Canplay Casino operates overall.

Payout Speed

We have yet to see any complaints over payment speed online so you should be looking to receive any funds very quickly indeed. In the case of bank cards and eWallets, transfers should take around 48 hours but they can often be quicker.

These are still early days so remember to monitor this point but there are no major issues that we are aware of.

CanPlay Casino

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Customer Support

Customer support is well laid out and quite comprehensive, but still, it doesn’t include any phone numbers you can call. There is a neat support center which features questions previously asked by other players, along with the responses. Over here you can add your own question and wait for a response from the staff.

Games available at Canplay CasinoLogin

It is very easy to navigate around the gaming lobby. All forms of entertainment are organized into very defined categories, meaning that players will notice how easy it is to encounter whatever they want to play. As can be seen immediately after entering this place, people can choose to play table games, video poker, as well as slot machines, blackjack, roulette, and much more.

A particularly interesting section is the live casino area, which features live dealers which were recently rolled out by Canplay Casino. Baccarat is probably the most popular form of entertainment that people can enjoy at this place. The most popular and demanded games will be described in the following sections.

CanPlay Casino Review 2021

Canplay Casino is a bit of an oddball in this industry. This is because the casino is hosted and operates completely from Canada, which is a country that is not chosen everyday for this purpose. Despite the difference in the country from where the platform operates, the casino is pretty standard in terms of the services that it offers to its players. This review will examine some of the aspects that have made Canplay an attractive option not only for Canadians, but for many others around the world as well.

Other table games offered by Canplay

As always, no casino is complete without a good selection of table games. Besides the aforementioned blackjack, there are a few other forms of entertainment of this kind offered by Canplay which have also managed to attract a great deal of customers. Probably the most popular of those is baccarat. This legendary game is available in a few different variations at this place. Again, all of them feature attractive graphics which greatly contribute to a realistic and rewarding gambling experience overall.

But of course not everything revolves around baccarat. The poker tables available at Canplay are also extremely popular, with thousands of players gathered at any moment playing different variations and twists that many casinos have introduced to this game. In order to attract both experienced and rookie players, the portal has a wide variety of different stakes and bets. In this manner, everybody can play by betting whichever amount makes them comfortable.

The popularity that video poker has reached at Canplay is reflected in the fact that only a few months ago the portal decided to display it very prominently at the very first screen of the game lobby. Both the company and the players seem to be quite happy with it and with what it can offer to both parties.

Canplay CasinoLogin slot machines

Slots are probably the kings of any land-based and Internet casino. Their unpredictability probably contributes a lot to the sensations and feelings of excitement that it produces to all players. Here at Canplay people can play all kinds of these forms of entertainment. Those who like classics, will find a lot of fruit slot machines, and also many three reel ones, which from time to time can hand out extremely large winnings. This is of course the main reason for which people continue visiting them in the first place.

It is also worth mentioning that immediately after a newcomer completes his sign up process, he will be encouraged to spend his brand new free spin package at the Mega Moolah. This game has been developed by Microgaming, which is one of the most respected studios in this realm. But the Mega Moolah is not the only video slot available at Canplay. There are hundreds of other variations in total, developed by a few dozen different companies. Probably what people like the most about this specific form of entertainment, is that many of them feature progressive jackpots. Once again, this aspect also contributes greatly to the overall excitement that these games produce, as people can see by themselves how the jackpot grows, and grows, until eventually they hit it and can cash out a spectacular prize.

Of course it is also possible to contact an operator from Canplay by more usual means of communication. At this moment only live chat is available for this purpose. While some people may miss contact by email or phone call, probably nowadays chatting with someone is the fastest and most effective manner to solve any kind of issue. The staff are always very friendly and ready 24/7 to help any client who needs it.

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Software and Games

The gaming platform allows instant play on any web browser and offers players the option to download and install mobile apps from Apple and Android.

Android and iOS apps are not required to deposit, play, or manage your account. Of course, the same app works for iPhone or iPad. You'll find a link to the App Store page on site.

Some Android phone and tablet users prefer the extra feeling of security when using an app. While not available at Google's Play Store, the gaming site does provide a direct link for APK (third-party) download on its mobile pages.

When playing on a mobile app, please be sure to be connected to WiFi, rather than mobile cell data, if you are near the border. The geolocation software could mistakenly determine you are outside the country and you would be unable to play.

You won't easily be able to see all the games or finish claiming your Welcome Package until you've completed the sign-up process. One title that is sure to jump out at you in the background, though, is Microgaming's Mega Moolah.

Some games you may not be familiar with are licensed or created by RocketFrog Interactive - Pala's software development partner formerly responsible for the platform and "social" casino game development. As expected when launched for "fun play", games like Mystic Treasures of the Nile are now available for real money play in Canada!

While the base platform independently supports nearly 400 games, "plug-ins" or APIs make its scalability nearly infinite. This means that when a leading developer such as Leander Games inks a deal, they can bring in all of their gaming provider partners with single integration as well. As of early 2019, the site featured over 700 games.

Mixed in with hundreds of well-known titles, look for games you have probably never seen before like Barnyard Frenzy alongside favorites like Pixie Garden. Pragmatic Play titles are available too!

By securing a KGC license and operating on the Pala platform, CanPlay Casino is able to offer games you simply can't find anywhere else in Canada. Most publically traded and listed companies won't allow their products into a regulated or semi-regulated market unless the operator is licensed there.

Look for Temple of Tut from JFTW and make your gambling peers anywhere in North America jealous if you capture a winning screenshot!

1x2Gaming's in-house development lab, Iron Dog Studio also supplies games like Siren's Kingdom.

If you like multiple bonus rounds, you really need to check out Ave Caesar, a Leander title that was initially released exclusively to the Stars Group and is now available here.

If you enjoy Asian-themed games, you are in for a sweet surprise in the Dragon Lounge. There is a whole section of the site dedicated to nearly 40 games including Dragonz, Emperor of the Sea, Caishen's Gold, Six Acrobats, Fortune Girl, and the Fantasma favorite, Samurai Ken.

Jackpot slots make up a complete suite of games with combined jackpots in the millions of dollars. Of course the risk is a little higher than standard slot games because a small part of the RTP (theoretical return to player percentage) goes into the jackpot with every spin.

Microgaming will pay out progressive jackpots like Mega Moolah directly, so all you would have to wait for is confirmation. Mega Moolah is one of the best-known jackpot slots because it pays out so often and is usually in the news when it falls to a lucky player. It's in the news a lot!

Look for the Pala exclusive, Jackpot Shores, a progressive game that seeds at $100,000 and simply grows from there until it is won again and reseeded with another Hundred Grand.

Blackjack is one of the most popular casino games in Canada, and you'll find a good variety of games here. Microgaming's Gold Series includes Vegas Strip, Downtown, Atlantic City, Classic, European, and Single Deck. Look for a new contender on the block in FELT Gaming. The company offers six different games. Whether you prefer $0.50 minimums or $1,000 max bets, the Pala exclusive Diamond Series should be a good bet.

Craps, Baccarat, 3 Card Hold'Em (Felt) and Double Ball roulette lead up the animated random number generator (RNG) table games.

Most of these games are streamed from Ezugi studios in the Baltic region, Asia, and Latin America. The dealers and croupiers all speak English. Ezugi has been producing live streaming table games since 2012. The company operates 9 different studios with more than 20 tables in play around the clock.

Many of the games are 1-to-Many, with unlimited blackjack back bets and auto-roulette. The games are variously available in PC Flash and mobile HTML5 formats.

Payment Methods

There are several different deposit and withdrawal methods available at the CanPlay Casino, and all of them are pretty safe and secure, and come from a somewhat standard batch of services.

They do accept Visa and Mastercard credit and debit cards, as well as the Instant EFT Bank Transfer. Those who use Neosurf can also use it to place deposits and make withdrawals. iDebit and INSTADEBIT are only available to place deposits, but can’t be used to make withdrawals.

CanPlay Casino - VIP and Loyalty

The CanPlay Rewards Program consists of 11 levels, Elite+ being the top of the food chain. The system works much as you’d expect. Players are automatically enrolled in the program after they sign up. From that point on, playing at CanPlay earns you points that will help you rise through the ranks. The higher you go, the better the rewards.

Wagering requirements and other important regulations

When speaking about the welcome bonus given by Canplay CasinoLogin, it was mentioned that they have a wagering requirement of 20x. This is lower than average, which is something certainly very appreciated by all clients of this portal. However, it is equally important to mention that there are some very strict cash out limits put in place when using all Canplay’s bonuses. This means that even if a member hits an obscenely large jackpot, it will most likely be limited by these limits.

Of course these kinds of limits are not something that players love too much. For the same reason, it is extremely recommended for all people to carefully review the terms and conditions of the game that they are using, in order to not encounter any kind of unpleasant surprises.

Games and Providers

Canplay Casino’s list of games is produced by some of the most familiar names in the industry. Those that pay close attention as to who develops the software will be very familiar with the likes of Microgaming, Playson, Leander Games and Inbet Games.

Other titles are provided by software developers that may not be so well known but that can be a good thing. It shows that Canplay are looking to provide a diverse platform with some familiar games, plus others that may be new to their customer base.

Those are the providers but what about the games themselves? The emphasis here is on games that use traditional casino software so you can expect to see an extensive choice of slot machines. At the time of writing in June 2020, Canplay Casino claims to have over 75 slot games and that’s a list that’s been growing steadily over the months that they have been online.

Some will correctly point out that competing casinos will have many more slots on their roster but that’s a positive start. The list includes many established games and, as we mentioned, it’s continuing to grow.

Along with those slots, Canplay list their video poker games separately so we should remember to add those. There’s a good choice including jacks or better and deuces wild.

Blackjack, roulette, baccarat and craps are all here and there are lots of different versions for each one. Once again, it’s a developing list and we expect that more titles will be added in future months but for now, there’s plenty available for casino enthusiasts to get started with.

CanPlay Casino

You know how Canadian players constantly have to seek out online casinos that cater for Canadians? There’s an endless lists of annoyances to overcome such as out-of-sync timezones, a lack of 24 hour support, incompatible game libraries and blocked payment methods. Well, CanPlay Casino promises an end to all that. How? Because it’s a Canada-licensed online casino that’s built around the needs of Canadians. Can I get a hell yeah? Well, hang on a little until we check out all the details. Then you can decide if you’re all in or not.

CanPlay Casino is an online betting venue aimed at punters from Canada, so let’s check out what’s it got under the hood, shall we?

You are required to create an account and sign in if you plan on actually seeing any games, let alone play them. Also keep in mind that if you don’t log in for longer than 30 days, your account will be considered as inactive, and an administrative fee will be deducted from it for every consecutive month of such state.

Video poker is another highly popular form of entertainment that has reached many online casinos worldwide, with Canplay certainly being one of them. There are more than two dozen variations of this rewarding and exciting form of entertainment that people can play at this place. They are the perfect place to practice strategies, or in general have some fun, before eventually engaging in the traditional poker tables.

Latest Reviews

The portal holds a license from the Kahnawake Gaming Commission. This license ensures that all operations conducted within Canplay are safe, and secure. In terms of reliability and transparency, there is absolutely nothing to complain about Canplay CasinoLogin.

CanPlay Casino - Final Verdict

CanPlay Casino offers the Canadian market a fantastic cross section of exclusive games, as well as top ranking entertainment that’s popular globally. This is largely thanks to their Kahnawake Gaming Commission license, which allows players both a vast selection of games as well as a reliable body in case of disputes.

The bonus terms are also fair, with lower than average wagering requirements and the opportunity for pre-deposit free spins. The reward program also offers decent value, giving players one more reason to stick around.

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Games available at Canplay CasinoLogin

It is very easy to navigate around the gaming lobby. All forms of entertainment are organized into very defined categories, meaning that players will notice how easy it is to encounter whatever they want to play. As can be seen immediately after entering this place, people can choose to play table games, video poker, as well as slot machines, blackjack, roulette, and much more.

A particularly interesting section is the live casino area, which features live dealers which were recently rolled out by Canplay Casino. Baccarat is probably the most popular form of entertainment that people can enjoy at this place. The most popular and demanded games will be described in the following sections.

CanPlay Casino - Payment Methods

Deposits and withdrawals will be a breeze for Canadians who will have access to a small but mighty selection of fully compatible payment methods.

Playing blackjack at Canplay

Blackjack is one of the most popular games in this and virtually any other casino. There are several variations of this form of entertainment that can be played at this place. Obviously its popularity is mostly driven by the overall large probability of obtaining some kind of reward. In the specific case of Canplay casino, the game has been developed by well respected and very highlighted studios. This means that the gaming experience that people can enjoy from this portal is as close as possible of being in a land-based establishment. The live dealers and the possibility to interact with other fellow players makes this game extremely attractive overall.

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